Most businesses start with Essential for the full id.tel AI and customer-interaction experience. Choose Growth when you need multiple locations, more AI capacity, more simultaneous promotions or priority support.
Special early pricing during the id.tel launch period.
Businesses joining during launch can access the current prices below. Standard pricing may be higher after launch.
Fixed local pricing is available in Australia, the USA, Canada, New Zealand, the UK and EU. Other countries are billed in USD. Your checkout currency is based on the business country saved in id.tel.
Business pricing: all prices exclude GST, VAT, sales tax and other applicable transaction taxes. Taxes are added at checkout only where legally applicable. id.tel plans are supplied for business use.
Essential
RecommendedA$99/month AUD
Launch priceA$99 AUD · US$99 USD · C$99 CAD · NZ$99 NZD · £69 GBP · €69 EUR
The full id.tel AI-powered business presence for one business or location.
- Complete business information and Action Page
- AI Assistant
- 600 AI customer conversations per month
- AI Visibility and guided Improve & Grow plan
- AI-enriched business information
- Services, products and FAQs
- Highlighted customer action links
- 1 active offer at a time
- Scheduled and recurring offers
- Action Page and AI Assistant QR codes
- Customer activity analytics
- Initial AI Visibility Deep Scan during onboarding
Optional Call AI · voice only
A$0.30/minbilled by the second
Separate prepaid credit — no voice minutes included in the monthly subscription.
Growth
A$199/month AUD
Launch priceA$199 AUD · US$199 USD · C$199 CAD · NZ$199 NZD · £149 GBP · €149 EUR
More AI capacity, locations and promotional scale for growing businesses.
- Everything in Essential
- 1,200 AI customer conversations per month
- 3 business locations included
- A phone number, address, hours and local actions for each location
- Additional locations available as a paid add-on
- Up to 10 active offers at once
- Scheduled and recurring promotions
- Featured promotional offers
- Priority onboarding and support
Optional Call AI · voice only
A$0.20/minbilled by the second
Separate prepaid credit — no voice minutes included in the monthly subscription.
Rest of world launch pricing: Essential US$99/month · Growth US$199/month. Transaction taxes are additional where applicable.
Optional add-on · Voice only
Call AI voice — only pay when you choose to use it.
Ask AI text conversations are part of your Essential or Growth plan. Call AI is the separate voice assistant: it is optional, and voice minutes are not included in your monthly subscription or text-conversation allowance.
Essential · optional voice
A$0.30/min
Prepaid separately · charged by the second
Growth · optional voice
A$0.20/min
Prepaid separately · charged by the second
Choose prepaid credit equivalent to 100, 250 or 500 voice minutes after your plan is active. Customer voice calls only run when Call AI is enabled and funded. Automatic top-ups are optional and off until you turn them on. Rates shown here use AUD. Your business country determines your billing currency; the numeric per-minute rates are the same in each supported currency. GST, VAT or sales tax may apply where legally required.