AI-powered customer connection

Your business.
Ready for customers and AI.

AI chat, AI voice assistants and AI visibility checks for businesses in Australia. Your id.tel Action Page helps customers get answers and use the booking, quote, shopping and enquiry options you enable.

AI VisibilityAction PageAI AssistantCall AIAI FAQsSmart FollowSave & Share
9:41●●● Wi-Fi 100%

Harbour View
Coffee

Cafe

Best Coffee With A View

●Palm Beach ⌄
Call
Follow
Save
Share
Directions

Take action

Book, order, enquire or use this business's customer links.

Book

Reserve

Order

Pickup or delivery

Enquire

Get in touch

Call
Directions
Follow
Ask AI

Being found isn't enough.
Being chosen is.

Your id.tel brings the important pieces together so customers and AI can find you, understand you, take action and come back.

Find you

Understand you

Take action

Follow you

Come back

One platform

Eight powerful capabilities. One smarter business presence.

Product screens, example businesses and figures shown on this page are illustrative only and are not customer results.

01

AI Visibility

See what AI understands about your business — and what is missing.

72→ 89

02

Smart Action Page

One Action Page that turns attention into real customer action.

CallAsk AIOrderBookQuoteBuy

Harbour View Coffee

Call
Follow
Save
Share
Directions

03

Ask AI + Call AI

AI chat and an AI voice assistant help customers get answers and use the bookings, quotes, shopping and enquiry options you enable.

Ask AI🎙 Call AI
Can I book a table for 2?
Yes — choose a time and continue to booking.
Book a tableDirections

04

AI FAQs

Turn business knowledge into clear answers customers and AI can use.

Are you pet friendly?⌄
Do you have Wi-Fi?⌄
Do you take reservations?⌄

05

Deals & Events

Make current offers and events easy to discover and act on.

THIS WEEKEND

15% off all lattes

Sat & Sun · Harbour View Coffee

View deal

06

Smart Follow

Let customers choose the updates they want and when they receive them — deals, events, new products and more.

Deals & offers✓
Events○
New products✓
Updates: Fridays only

07

QR Codes

Connect print, packaging, tables, windows and signs directly to your id.tel.

08

Analytics

See what customers use, what gets clicks and what drives action.

1,248+22%

Live ID.TEL example

See a real ID.TEL Action Page in action

Explore ID.TEL's own published, AI-ready Action Page. See how visitors can find information, ask questions and take the next step.

Explore our live Action Page
Ask AI + Call AI

AI chat and an AI voice assistant.

Customers type to Ask AI or start a Call AI voice conversation from your Action Page, widget or link. Help them get answers and use your enabled bookings, quotes, product and enquiry options, day or night.

Call AI voice is optional and prepaid separately. See voice pricing →

Chat
Voice
Drives action
Works 24/7
Ask AI
🎙 Call AI
id

AI Assistant

Online now

•••
Hi! How can I help you today?
Can I book a table for 2 tonight?
Yes — choose a time and continue to booking.
Any deals this weekend?
Yes. There's 15% off all lattes this weekend.
Ask anything...→

Suggested prompts

What are your hours?
Can I book a table for 2?
Can I get a quote?
Can I order online?
Where are you located?

Your tools. More customer actions.

Works with the tools you already use.

Connect your catalogue, calendar, CRM or checkout to your id.tel Action Page and give customers a clear next step.

  • WooCommerce

    WooCommerce

    Live product catalogue

  • Shopify

    Shopify

    Live product catalogue

  • Square

    Square

    Live product catalogue

  • ServiceM8

    ServiceM8

    Job booking

  • Google Calendar

    Google Calendar

    Calendar booking

  • Calendly

    Calendly

    Appointment booking links

  • Microsoft Outlook Calendar

    Microsoft Outlook Calendar

    Microsoft 365 booking

  • Xero

    Xero

    Draft quotes

  • HubSpot

    HubSpot

    CRM enquiries

  • Stripe

    Stripe

    Secure checkout

Choose the connections and customer actions that suit your business.

Optional add-on · Voice only

Call AI voice — only pay when you choose to use it.

Ask AI text conversations are part of your Essential or Growth plan. Call AI is the separate voice assistant: it is optional, and voice minutes are not included in your monthly subscription or text-conversation allowance.

Essential · optional voice

A$0.30/min

Prepaid separately · charged by the second

Growth · optional voice

A$0.20/min

Prepaid separately · charged by the second

Choose prepaid credit equivalent to 100, 250 or 500 voice minutes after your plan is active. Customer voice calls only run when Call AI is enabled and funded. Automatic top-ups are optional and off until you turn them on. Rates shown here use AUD. Your business country determines your billing currency; the numeric per-minute rates are the same in each supported currency. GST, VAT or sales tax may apply where legally required.

Prices above are Australian-dollar examples. Your business country determines your billing currency.

Save. Share. Scan.

Save to contacts, share your Action Page anywhere, and use trackable QR codes across the real world.

Save to contacts

Share by link or message

Trackable QR codes

QR scans128 scans · 34 actions

Powerful analytics.

See what customers view, scan, click, follow and act on.

Page views

1,248

↑ 22%

Action clicks

532

↑ 14%

QR scansFollowsFAQ viewsDeal views

Built for visibility.

Structured business information that helps customers, search engines and AI assistants understand what you offer and take the next step.

Structured business information
AI-ready answers and FAQs
Fast mobile Action Page
Consistent public business facts
Built for customers, search engines & AI assistants

Questions about id.tel

What does id.tel offer?

id.tel brings AI chat, AI voice assistants and AI visibility checks together on a business Action Page. Businesses in Australia can publish their information, connect supported tools and give customers a clear way to get answers, book, request quotes, shop or enquire.

What is Ask AI?

Ask AI is the AI chat assistant on an id.tel Action Page. Customers type questions about the business and get answers from its published information and connected services. It can guide customers through the booking, quote, shopping and enquiry options the business enables.

How do customers use Call AI?

Call AI is an AI voice assistant. Customers start a conversation from an Action Page, website widget or Call AI link and speak in their browser. It helps with business questions and enabled customer actions. The business must enable Call AI and have available call credit.

How is AI visibility measured?

Website readiness and live AI search visibility are separate measurements. The free check samples up to three customer searches. During setup, id.tel establishes an eight-search baseline and repeats those same questions to track mentions, recommendations and citations over time.

Partner opportunity

Grow with id.tel

Help local businesses become AI-ready as an id.tel Partner.

Give your business an unfair advantage.

Be visible. Be understood. Be chosen. Stay connected.